Call Now +91 7454092268
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Return and Refund Policy

Terms & Conditions

Introduction and Acceptance of Terms

Welcome to True11plus, an online platform that is a one-stop solution for all learning needs, providing educational resources and tools. These terms and conditions constitute a legally binding agreement. By accessing or using the website, you accept and agree to be bound by these terms and conditions.

User Conduct

You agree to use the website for lawful purposes only and not to engage in any behavior that may violate the rights of others or the laws of your jurisdiction. Specifically, you agree not to:

  • Harass or intimidate other users
  • Use the website to transmit spam or other unsolicited messages
  • Upload or share content that is illegal, obscene, defamatory, or infringes on the intellectual property rights of others
  • Intellectual Property

All content on the website, including but not limited to text, images, graphics, and software, is owned by True11plus or its licensors and is protected by copyright laws. You may not use, copy, reproduce, distribute, or display any content on the website without the express written permission of True11plus.

Your contact details, photos, and testimonials are subject to our promotional purposes and we take all due care of their privacy. Hereby, you are permitting us to use them as per our requirement. True11plus reserves the right to claim its credit by publishing the student’s name & photograph in various media whether print or electronic for publicity.

Payment Terms

Some features of the website may require payment of a fee. By providing your payment information, you agree to pay all charges incurred in connection with your use of the website. All fees are non-refundable unless otherwise stated.

Disclaimer of Warranties and Limitation of Liability

The website is provided “as is,” without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. True11plus shall not be liable for any damages arising from the use of the website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

True11plus take admission as per its available resources (cause to undergo unexpected conditions and natural organizational risks). The company makes arrangements for infrastructure, faculty, and other requirements several months before the commencement of the academic session. Therefore every student taking admission have to pay the complete fee as per their respective course fee, under any conditions no fee will be refunded to any student. 

The information given on the Online/Offline Registration / Application Form etc. is correct to the best of your knowledge and belief. In the event of any information being found to be incorrect or false, your admission may be canceled.

Kindly confirm that during counseling, you got all the details regarding the preparation of various courses as well as other career options. You have decided to take admission in courses in the interest accord of your ward.

You solemnly affirm that the institute has the right to send you emails (e-newsletters), sms alerts / Whatsapp alerts, and post on the mentioned communication details.

Registration/Application/Test fee (Including GST) is not refundable under any circumstance whether you appear for the test or not or whether you have taken admission or not. Students will ensure to appear for the Selection Test as per schedule. If the student misses the selection test for any reason the Re-registration request will not be entertained in any condition.

A convenience fee may be charged/levied on online payments by various payment methods available on the website. Please evaluate all the options before proceeding.

Any legal matter/dispute is subject to Dehradun City (Uttarakhand) Jurisdiction only.

You hereby severally and jointly declare that you have read and understood all the clauses contained in the Declaration on the Registration and agree to abide by them without any reservation or ambiguity.

Privacy Policy

Our Privacy Policy governs your visit to and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Your use of the website is subject to True11plus privacy policy, which can be found on the website. By using the website, you agree to the collection, use, and disclosure of your personal information in accordance with the privacy policy.

The site is a public site with free access and True11plus assumes no liability for any errors,  omissions, or representations on any our pages or any links on any of our pages. Most of the information published on this website is collected from various sources including our research, books, online encyclopedias, websites, and other authentic sources. Though we take utmost care for the validity of the content published on our website, does not necessarily guarantee the accuracy of the information. 

The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site.

We hereby expressly disclaim any implied warranties imputed by the laws of any jurisdiction.

Information Sharing and Disclosure

True11plus does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested when we have your permission, or under the following circumstances: 

True11plus displays targeted advertisements based on personal information. Advertisers (including ad-serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria.

True11plus does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. 

True11plus has partnered with trusted agents and parties for various services. Your personal details may be shared with our trusted partners who may contact you to provide the products or services you’ve requested at True11plus.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, and violations of True11plus terms of use, or as otherwise required by law. 

We transfer information about you if True11plus is acquired by or merged with another company. In this event, True11plus will notify you before information about you is transferred and becomes subject to a different privacy policy.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, Country, State, Province, ZIP/Postal code, City

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at the place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, and other data.

Use of Data

True11plus uses the collected data for various purposes:

  1. to provide and maintain our Service;
  2. to notify you about changes to our Service;
  3. to allow you to participate in interactive features of our Service when you choose to do so;
  4. to provide customer support;
  5. to gather analysis or valuable information so that we can improve our Service;
  6. to monitor the usage of our Service;
  7. to detect, prevent and address technical issues;
  8. to fulfill any other purpose for which you provide it;
  9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
  11. to provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  12. in any other way we may describe when you provide the information;
  13. for any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

  1. Disclosure for Law Enforcement.
    Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
  2. Business Transaction.
    If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
  3. Other cases. We may disclose your information also:
  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties we use to support our business;
  • to fulfill the purpose for which you provide it;
  • for the purpose of including your company’s logo on our website;
  • for any other purpose disclosed by us when you provide the information;
  • with your consent in any other cases;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

True11plus will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by True11plus.

It has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

For example, the outlined Privacy Policy has been created using PolicyMaker, a free web application for generating high-quality legal documents.

Fair Use Notice

This site may contain some copyrighted material the use of which has NOT always been specifically authorized by the copyright owner. However, due to the site’s social and educational nature, this usage constitutes ‘fair use of such copyrighted material.

True11plus collects personal information when you register with us or its network partners, when you use True11plus services, when you visit True11plus pages and when you enter promotions. True11plus may combine information about you that we have with information we obtain from business partners or other companies. 

 True11plus automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request. 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: [email protected]


True11plus reserves the right to terminate your access to the website at any time and for any reason, without notice.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of True11plus jurisdiction. Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts of jurisdiction.


True11plus reserves the right to modify these terms and conditions at any time, without notice. Your continued use of the website following any changes to the terms and conditions constitutes your acceptance of the revised terms.

Entire Agreement

These terms and conditions constitute the entire agreement and supersede all prior agreements or understandings, whether written or oral, relating to the use of the website.

Refund Policy

  • We have tried to give all the relevant information on our website about the services we will deliver. No claim can be made on the grounds that a service was not provided, a service that we have not mentioned on our website.
  • Fees once submitted will not be refunded in any circumstances.
  • Fess that is to be submitted in installments should be submitted on time, late submissions may invite penalties.
  • Failure to pay fees may lead to expulsion.
  • The company or the management is not responsible for any glitches during online transactions.

Note: the decision of what is minor and what does not rest with the academy.

Call us Now for Free Counselling

Truemaths is a digital platform for almost all your learning needs. From Boarding schools' entrance exams to home tuitions. We have everything to cater to you with the best of facilities and services.
We understand that every child has different learning needs. So, we have a group of Home tutors who work with students of different behavior, opinion, understanding, and learning abilities. This ensures special attention and care to every individual kid. Our tutors come to your door to make the learning flexible and convenient.
We also prepare your kid for challenging entrance exams at different boarding schools. Not, only the written exam but we work out with students for the interview as well. Truemaths brush up on your child's intellect along with improving his communication skills.
Not only this but we are there for the student from registration to preparation. We have experts who will fill the application forms of different schools for you and at the same time, prepare the student for the biggest battle.
In addition to this, we have a specialized team of Mathematicians who have made learning Mathematics the easiest of all times. Our mission is to strengthen the weak fundamentals of students to get them rid of the fear of Maths.
This is a dream of so many parents to send their child to the Defence Forces. Military schools serve this need. But, to get admission to these schools is a crooked cake. Truemaths get you sorted. We can prepare your kid for RIMC/RMS and Sainik school entrance examinations. As far as the coaching classes and study material is concerned, we keep everything ready for students.
We, as mentors understand the psychology of students. So, our methodology is designed in such a way that it is scientifically proven and focuses on the understanding of concepts. We offer 3-Tier online assessments and tests, free video courses, and guaranteed improvement.

Every child has a vivid approach to solve a certain query and as an educator, the best is to evaluate their approach of dealing with the problem instead of dominating them to solve the query our way.
Truemaths believe in learning through games and activities. We try to engage students in such activities and fabricate the curriculum easily and interestingly. This helps students to have better visualization and grasp of verbal and non-verbal reasoning.

We aim to help students to have a distinct and well-defined character and personality. This helps students to crack entrance exams of various boarding schools and Sainik schools. And at the same time, excel in their academic curriculum. We try to become a helping hand to students to have a definitive persona and to make them commendable young men and women of aura.


    Subscribe to our Newsletter